Frequently Asked Questions
What is medical billing and coding?
Medical billing and coding is the process of translating healthcare services into standardized codes and submitting claims to insurance companies to receive payment for services rendered.
Why is medical billing and coding important?
It ensures accurate and timely reimbursement for healthcare providers, helps maintain patient records, and supports the overall healthcare revenue cycle.
How does the medical billing process work?
The process involves patient registration, insurance verification, coding of services, claim submission, payment posting, and follow-up on denied or unpaid claims.
What are CPT, ICD, and HCPCS codes?
- CPT (Current Procedural Terminology): Codes for procedures and services.
- ICD (International Classification of Diseases): Codes for diagnoses.
- HCPCS (Healthcare Common Procedure Coding System): Codes for services, supplies, and equipment not covered by CPT.
How do you handle denied or rejected claims?
We review the reason for denial or rejection, correct any errors, and resubmit the claim or appeal the decision as necessary.
What is the difference between medical billing and medical coding?
Medical coding involves assigning standardized codes to diagnoses and procedures, while medical billing involves submitting claims to insurance companies and managing payments.
How long does it take to process a claim?
The time can vary, but typically insurance companies who provide electronic remittance can take between 5 to 15 business days.
What are the common reasons for claim denials?
Common reasons include incorrect patient information, coding errors, incomplete documentation, and lack of prior authorization.
Do you offer services for all medical specialties?
Yes, we provide billing and coding services for a wide range of medical specialties some of them include: Cardiology, Orthopedics, Mental Health, Internal Medicine, Family Medicine, Addiction Medicine, Adolescent Medicine, Critical Care Medicine, Geriatric Medicine, Pain Medicine, Sleep Medicine, and , Sports Medicine.
How do you ensure the accuracy of medical coding?
Our certified coders undergo continuous training and use the latest coding guidelines and software to ensure accuracy and compliance.
What software do you use for medical billing?
We do not have our own medical billing software. Our team is more than capable of using any billing application that our client is using.
How do you stay compliant with healthcare regulations?
We adhere to HIPAA guidelines, regularly update our practices to comply with industry standards, and undergo periodic audits to ensure compliance.
Can you work with our existing EHR system?
Yes, our proficient team has vast experience of using various EHR systems and we can start working on client’s EHR in no time.
What is a superbill?
A superbill is a detailed receipt provided by healthcare providers to patients, listing the services rendered and codes needed for insurance reimbursement.
Do you provide patient billing services?
Yes, we handle patient billing inquiries, send statements, and manage payment plans to ensure patient satisfaction.
How do you handle insurance verification?
We verify patient insurance coverage and benefits before services are provided to ensure accurate billing and reduce claim denials.
What are your rates for medical billing services?
Our rates vary based on the scope of services required. Please contact us for a customized quote based on your practice’s needs.
How do you ensure data security?
We use advanced encryption, secure servers, and strict access controls to protect patient information and comply with HIPAA regulations.
Can you provide regular reports on billing performance?
Yes, we provide detailed reports on claim status, reimbursement rates, and financial performance to help you manage your practice efficiently.
How can we get started with your services?
Contact us via phone or email to schedule a consultation. We will discuss your specific needs and create a tailored plan to improve your billing and coding processes.